IT Support Professional Certificate

  • Whether you’ve been tinkering with computers or are completely new to the field, the IT Support Professional Certificate program is your ticket to a rewarding career in IT. This five course certificate, developed by top engineers, includes industry relevant curriculum designed to prepare you for an entry level role in IT support either at small shops or at a global companies. By dedicating 8-10 hours a week to the courses, you can get your Certificate in roughly eight months. No need to spend more time than needed on concepts you already know with our flexible program structure, you can speed straight ahead to the graded assessments for concepts you already know.

    Course name Number of weeks Hours per week Description
    Technical Support Fundamentals 6 8-10 In this course, you’ll be introduced to the world of Information Technology, or IT.
    The Bits and Bytes of Computer Networking 6 8-10 This course is designed to provide a full overview of computer networking.
    Operating Systems and You: Becoming a Power User 6 8-10 In this course, you’ll learn how to use the major operating systems, Windows and Linux, which are a core component of IT.
    System Administration and IT Infrastructure Services 6 8-10 In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running.
    IT Security: Defense against the Digital Dark Arts 6 8-10 This course covers a wide variety of IT security concepts, tools, and best practices. It introduces threats and attacks and the many ways they can show up.