Tech Talk - The Help Desk Journal

  • Graduated Student Email and Files

    Posted by Patti Wenglikowski on 6/30/2021 12:00:00 PM

    Throughout the region, grade 12 students have graduated and are moving on to the next phase of their lives. Many of these graduates are enjoying that one last summer before a job-search, college, or military service. Some time, around September or October, some will realize that they had created materials or created accounts with their school email that may be helpful in their current endeavors. So, what happens to those accounts?

    Phase 1 - Same Access

    Once a student graduates, their accounts remain fully active through September 30th of the year of graduation. 

    Phase 2 - Email Only Access

    October 1st through December 31st of the year of graduation, student accounts are set to email-only. This will provide a limited window in which they may update their contacts to provide a new, personal email address.

    Phase 3 - Account Disabled

    January 1st of the year following graduation, student accounts are disabled. Once this occurs, graduates needing access to their account will be directed to the Superintendent of their school district. Only a Superintendent may authorize and request access to an account which has been disabled.

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  • Cyber-Safety Monday - Application Software Security

    Posted by Patti Wenglikowski on 6/28/2021 7:00:00 AM

    Software runs our schools, whether it is for collaborating, billing, attendance, communication, or any other aspect of your district. Unfortunately, outdated or misconfigured software is a highly sought-after target by attackers; with it, they can gain a foothold in your systems and potentially exfiltrate data. Because schools host a wide variety of software applications to support the needs of students and staff, it is important to know common security practices relating to software in order to stay secure and to prevent a data breach.

    Managing Application Software Security

    Among other things, by centrally managing a list of approved software, your district can keep programs updated with the latest security patches, and more  importantly, validate whether or not the responsible vendor is continually supporting the product. Unsupported products do not receive security patches, which is a significant risk.

    During the summer of 2021, regional technicians are contacting administrators to compile a list of approved software for each district.

    Learn More

    Decisions regarding the use of software and apps by teachers and students lie with District Administrators. Teachers and administrators may review the Software and Apps Authorization Process to learn more about this important process that brings teachers, curriculum development teams, district administrators, instructional technologists, REMC22, and technical services together to ensure system and data security.

    Source: Essential Cybersecurity Practices for K12
    Goal 18: Application Software Security

    Board Policy 2510: Adoption of Textbooks


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  • Office 365 Installation on a Personal Device

    Posted by Spencer Hazley on 6/25/2021 8:00:00 AM

    How do I install Office 365 for my own device?

    Why Office 365?

    Office provides many products that are used ubiquitously and taken for granted. Many individuals pay for the service, and it can be expensive to get everything you need.

    You can install it!

    Each EUPSchools account, staff and student alike, have five (5) devices that they can install Office on.

    It's not difficult or time-consuming

    I have created a 46-second video displaying the method used to install Office through your account. You can also remove devices later that are no longer in use!


    1. Navigate to
    2. Sign in using your EUPSchools credentials
    3. Click Install Office > Other install options
    4. Click Install Office
    5. Run the installer package

    Video Tutorial

    Install Office on a Personal Device

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Last Modified on July 1, 2021